Frequently Asked Questions

You can download our family communication app for free from our website. We provide both iOS (IPA) and Android (APK) versions. After downloading, follow our step-by-step installation guides for your specific platform.

Yes! Our family communication app is completely free to download and use. There are no hidden fees, no premium subscriptions, and no advertisements. We believe secure family communication should be accessible to everyone.

After installing the app, create your family account and set up your family group. You can then invite family members by sending them a secure invitation link or sharing a family join code. Each family member needs to install the app and accept the invitation.

We use end-to-end encryption for all family communications, including messages, photos, and files. This means only your family members can read your messages and view your photos. We never have access to your family's private content.

Absolutely not. We have a strict privacy-first policy. We don't store your personal conversations, sell your data to third parties, or use your information for advertising. Your family's privacy is our top priority.

Yes, our app is designed with family safety in mind. Parents have full control over family group settings, can monitor their children's activity within the family network, and can set appropriate privacy controls for younger family members.

Unlike general messaging apps, we're built specifically for families. We offer private family networks, secure photo albums, family organization tools, and privacy features designed for family communication. No strangers, no social media pressure, just your family.

Yes! Create private family photo albums where you can securely share unlimited photos and videos. All media is encrypted and stored safely in your private family cloud. You can organize photos by events, dates, or family members.

The app has offline capabilities for viewing previously loaded messages and photos. However, sending new messages, receiving updates, and syncing new content requires an internet connection. Your data syncs automatically when connection is restored.

Our family communication app works on iOS (iPhone/iPad) and Android devices. We support iOS 12+ and Android 7+. The app is optimized for smartphones and tablets, with responsive design for different screen sizes.

Please check our detailed installation guides for iOS and Android. Common issues include enabling installation from unknown sources (Android) or trusting the app certificate (iOS). Contact our support team if you need additional help.

All your family content is automatically backed up to our secure cloud servers with end-to-end encryption. You can also export your family photos to your device's photo library or enable automatic sync across all your family's devices.